Avg antivirus 2016 not updating

I accept, but then I get a "Update failed- General Error" message. Here are the log files: Hello Zuler C,analysis of the provided update log files revealed that a AVG registry entry has been damaged which is preventing AVG update to be installed.

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Should the issue still persist afterwards, provide us with fresh update log files. Should everyone follow the instructions here for the Link Scanner DB, etc, or is it a case-by-case basis? Is there something I can do to get it to uninstall or should I manually remove the avgfiles or should I just begin a new installation on top of the old? I received the onscreen error message: Error code: 0x C0070643Error msg: General Internal Error Additional msg: 0x C0070517Context: MSI action failed I saved the log file, AVGInst at I changed the permissions on that folders as directed, but the install still fails.

Thank you Hello AVG Staff, I have the same problem as the people above. Windows version: Windows 7AVG version: 10.0.1209Virus db version: 1500/3644Other antivirus software installed / previously uninstalled (if any): uninstalled Avast, Zone Alarm Other protection software installed: Ad-Aware The exact error message you are getting (if any): x Update failed. Error message was slightly different this time (525 vs 517): Error code: 0x C0070643Error msg: General Internal Error Additional msg: 0x C00705Context: MSI action failed I saved the log files and AVGInst at (msinfo from last night is still there): 105The folders/files that were in use and couldn't be deleted were on the tree:\Users\All Users\AVG10 ...

The majority of new antivirus programs (programs or computers purchased after the year 2000) enable users to update their antivirus program through the software.

Open the antivirus program and look for "Update," "Check for updates," "Live Update," or something similar.

Links to popular antivirus programs are listed further down this same page.

Some antivirus programs do not include an update utility.

Thank you Hi Dusan_AVG, I am re-posting, in case it wasn't clear from my previous post title that the re-installation failed (see prev post for details). My problem is more urgent now, because now I have NO anti-virus protection. Thanks, Dan Hello Zbynek,the Msinfo and log files are at: 105BTW, before the failed install attempt, I tried to delete every instance of avg*.* on my computer.

Some files could not be deleted (file in use), even when I exercised a dual-boot option into a different operating system.

Please proceed with manual update of Link Scanner database as per this post. I tried to uninstall avg and got the message: Updating in progress.

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